Privacy Policy

This website is operated by CommerceGate. We attach the utmost importance to your person-related data. For services offered we compile, process and use your person-related data.

Data Used

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

To carry out our services, we require that you provide various person-related data. This includes contact data (e.g. credit card number, email address) and personal data (e.g. age and sex). We use the personal data that you actively provide us (e.g. your profile data when registering).

We may, from time to time, review and update this policy, including taking account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recently updated policy. Your privacy matters to us, so whether you are new to the Provider or are a long time user, please take the time to get to know our practices.

What is personal information

Personal information is any information that can be used to personally identify you. This may include (but is not limited to) your name, age, gender, postcode and contact details (including phone numbers and email addresses) and possibly financial information. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

Registration information - When you sign up or use our Services, we ask for your personal information so that we can provide you with our Services. If you are a customer purchasing a product or service online using our services, you may be required to provide your name, credit or debit card number, card expiration date, card verification code (CVV), address, username/password and email address.

Personal Data protection

We do our best to ensure the security and confidentiality of your data. These include physical, electronic and administrative safeguards such as firewalls, data encryption, SSL and other up-to-date technologies.

Only those employees/private contractors who require personal information regarding our customers to fulfill their obligations gain access to such information.

We comply with applicable Payment Card Industry Data Security Standards (PCIcertified) and endeavor to comply with all such rules at all times. Pursuant to such rules and regulations we are required to held periodic third-party assessments to ensure that, among others, we have installed and maintain a firewall configuration to protect data; encrypt transmission of cardholder data and other sensitive information across public networks; do not use vendor-supplied defaults for system passwords and other security parameters; use and regularly update anti-virus software; develop and maintain secure systems and applications; restrict access to data to those with a business need-to-know; track and monitor all access to network resources and cardholder data; regularly test our security systems and processes; assign a unique ID to each person with computer access; restrict physical access to cardholder data.

How will your information be used

We are authorized to use the information we hold about you in the following ways:

  • To administer your user account with us,
  • To notify you about announcements, updates, special offers or services,
  • To help us improve the structure, layout and usability of the Site,
  • To provide you with information, products or services that you request from us or which we feel may interest you. Such information may be sent to you either by email or by SMS (if you provided your mobile phone number),
  • To answer any questions you may raise or respond to any comments you may send to us,
  • To notify you about changes to our service or the functionality of the Site,
  • To carry out market analysis and research,
  • To ensure that you are complying with the terms and conditions of use and with our statutory and regulatory obligations,
  • To deliver marketing messages should we decide that the service offered may carry an interest for you.

Moreover, we may share your personal information with:
If you as an user wish to buy goods or services offered on the website of a Merchant and pay for it with the use of the software rendered available to the Merchant using the Commercegate Services, we some time should provide the Merchant with your details in the scope necessary to process your payment. Please note that Merchants you buy from and contract with have their own privacy policies, and Commercegate is not responsible for their operations, including, but not limited to, their information practices. Commercegate may disclose your information during the course of providing Services to card associations, banks and other financial institutions that process or screen the transaction, and to third parties that have contracted with Commercegate to perform certain functions of our Services on our behalf (bill collection, marketing, fraud prevention, technology services). In addition, Commercegate may use or disclose your information to third parties for the additional purposes of facilitating and completing merchant-initiated or authorized transactions, or informing you about general company news, product updates and developments, card association rules.

Other business divisions or companies within the group of companies to which we belong, so as to provide joint services like registration, transactions and customer support, to help detect and prevent potentially illegal acts and violations of our policies, and to provide support in making decisions about their products, services and communications. Those entities will only use this information to send you marketing communications if you have requested their services.

We may be required by law e.g. through potential or actual litigation, court order, public or governmental authorities, or rules and regulations within or out with your country of residence to disclose all or part of your information to third parties. We may also deem it necessary to make such a disclosure in the event of an issue of national security, law enforcement or other such similar situations as we deem necessary including, for example, allegations of alleged infringement of copyright, trademarks or other third parties’ rights by users. As we continue to develop our business, we might sell or buy assets. In such transactions, the information we have collected about you will generally be one of the transferred business assets. Also in the unlikely event that any of our Group Companies or our assets are purchased, your information will also be one of the transferred assets. We may share information about you with: Other companies in the same corporate group as us. A buyer or prospective buyer of our business. Our professional advisers, such as our lawyers, where it is necessary for them to advise us. Other persons if we are under a duty to disclose or share your information in order to comply with any legal obligation.

Use of Cookies

A portion of our services require us to use so-called cookies. "Cookies" are small pieces of information that are stored on your computer's hard drive by your browser. Cookies enable information to be saved pertaining to the visit to our website. In addition to session cookies, permanent cookies are also used. The majority of browsers are preset to accept the use of cookies. You may set your browser software to reject cookies, but if you do you will not be able to use all of the features of the Services.

Use of Analysis Programs

To optimize our services offered, we use analysis programs. This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called cookies, text files, which are saved to your computer and which enable the analysis of your use of this website. The information complied via cookies pertaining to your use of this website (including your IP address) are transferred to a Google server in the USA, where it is also saved. Google uses this information to analyze your use of the website, to create reports pertaining to the web activity for the website operator and to provide additional services in conjunction with the use of the website and the internet in general. Google will also provide this information to third parties, if required, provided that this is permitted under law or provided that these third parties have been commissioned by Google to process the data. In no case whatsoever will Google associate your IP address with other data. You may prevent cookies from being installed via the corresponding setting in your browser software. By using this website, you have agreed to allow Google to process the data provided by you in the aforementioned manner and for the aforementioned purposes. Furthermore, we occasionally use additional analysis programs to use the acquired information anonymously or via pseudonyms in accordance with the law to accommodate a demand-oriented design of our offers and for promotional and marketing purposes. We will in no way whatsoever use this information in a person-related manner, i.e. in direct connection with your name. Data Transfer and Recording for Internal System and Statistical Purposes For technical reasons your browser automatically transfers data to our web server when you access our website. This data includes, amongst others, the date and time of access, the URL of the referring website, files accessed, amount of data sent, type and version of the browser used, operating system and your IP address. This data is saved separately from additional data that you provided within the framework of the use of our offer. We have no means of allocation this data to a specific person. This data is evaluated for statistical purposes and is then subsequently deleted.

Your Right to Information, Amendment or Deletion

You have the right to view, correct, augment or delete the personal data and settings of your user account that has been saved to your person at any time. You may revoke your consent of use of your voluntarily provided information at any time. Please acknowledge that the revocation of certain data could prevent us from carrying out our services within the framework of our offer. We would like to point out that your right to the deletion of data could be restricted by statutory retention periods, which we must observe. Furthermore, courts, judicial authorities or certain additional legal authorities may access data or demand information on a legal basis. For requests pertaining to information, amendments or deletion, please send a mail, along with your name, mobile number, e-mail contact address and your user name, to the following address:

When we market to you directly about our products and services

We may share your information with our Partner Sites and Group Companies to develop and deliver targeted advertising to you of our Partner Sites and Group Companies’ products and services, or to help us to prepare marketing reports. We may send you information about our Partner Sites and Group Companies’ products and services, news and offers, and selected third party products and services that we think may be of interest to you. We may do this by contacting you through your email address or mobile phone number that you have provided. Any communication received from us, as consented to by you, will clearly state that it is being sent by us. You have the option to opt-out of our marketing communications at any time (see below).

When third parties market to you (Our “third party Partner Services”)

If you have consented to receive marketing communications from third parties during our sign up process, referred to as Partner Services, your data may be passed on to such third parties from time to time, for marketing and analytical reporting purposes. We cannot be held liable for the content of the third party’s communications or products/services they are promoting. If you have provided this consent, but change your mind, you can opt-out at any time (see below). Please be advised that you will also require to contact the individual third parties who have been marketing to you if you wish to stop receiving their communications directly. On our websites there may be links, which upon clicking direct you from our website to another website. Note that we are not responsible for the privacy practices of other sites, nor we control or warrant the utility, merchantability or workmanship of the products or services offered at third-party websites.